Refund policy

Thanks for shopping with us! We are a small business and do not have a warehouse of inventory ready to go. Because all of our products are custom-made to order, we operate under a strict return policy to keep our small business running.

Damages and Issues (Misprints or Defects) Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us at support@kingsandpawns.store within 30 days of delivery with your order number and a clear photo of the issue. We will gladly arrange a free replacement for you.

Sizing & Buyer's Remorse Because everything is printed specifically for you, we cannot accept returns, refunds, or exchanges if you change your mind or order the incorrect size. Please double-check our size charts listed on the product pages before placing your order.

Lost Packages & Incorrect Addresses If your item gets lost in transit, let us know within 30 days of the estimated delivery date and we will send a replacement. Please note that we are not responsible for packages that are lost or returned due to an incorrect shipping address provided during checkout. In these cases, the customer will be responsible for any additional shipping fees to resend the package.